MATCHA GREEN TEA & CHAMOMILE FACE WASH - With Ylang-Ylang - 100 mL
Pores Matcha Green Tea & Chamomile Face Wash is a skin-soothing face wash that clears pores control oiliness and detoxifies the skin. It contains the goodness of matcha green tea to refresh, hydrate, and protect skin from cell damage. This amazing product removes dirt without stripping your skin barrier.
Perfect for all skin types and any healthy skincare routine. An antioxidant-packed cleanser that's PH balanced, non-drying, and hydrating. A mild face wash enriched with the beneficial antioxidant action of Green Tea Extract and soothing Chamomile gently cleanses the skin to reveal its fresh look. A specially designed face wash for sensitive skin with sulfate-free surfactant and a unique moisturizing element to improve the skin tone with protection against pollution and other environmental aggression.
The toxin-free formula naturally rinses quickly without messing up your skin barrier. The rich infusion of herbal extracts includes ingredients like Green Tea, Chamomile that deliver enchanting aroma and fragrance. Ylang-Ylang's natural antiseptic properties even cure all kinds of cuts or cracks caused by overly dry skin.
Step 1: Wet your Face & Neck
Step 2: Squeeze out a small amount of Face Wash onto your palm.
Step 3: Gently work up the lather by massaging in a circular motion with Fingertips for 1-2 minutes.
Step 4: Thoroughly Rinse and Pat Dry. Ideally, use twice a day for best results.
A: This refreshing gel-based face wash is powered by matcha and mandarin orange peel oil which work together to regulate sebum production.
Q: Can I use the Matcha Green Tea & Chamomile Tea Face wash if I have active acne?
A: Yes, we insist! Matcha Green Tea & Chamomile Tea Face wash has the best of oil-control and acne-fighting ingredients to take care of your skin. Chamomile soothes red, inflamed or irritated skin while the matcha green tea goodness detoxifies and deep cleanses the pores and fights acne-causing bacteria.
A shipping charge to relevant to all orders are free." Please refer to the order details page for estimated shipping and delivery timelines for your orders. From the time of shipping, it takes 5-7 days for orders to reach you.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
What can I do if my order dispatch is delayed?We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at care@porescosmetics.com and we will try our best to resolve your issues.
Can I track my order?Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
Also, you can go to My Accounts → Orders and track order status from the details page.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Raise a return/replacement request within 7 days from the date of delivery, if you’ve received the wrong or expired product(s). Please raise a request here with the order and contact details. You can also raise a request with us using the Chat option. In case of damaged/ missing product(s), raise a return/ replacement request within 2 days from the date of delivery.
Step 2 –Give us 2 working days to review your return request.
Step 3 –After reviewing your return request, we will send our courier partner to pick up the products delivered to you.
Step 4 –In case our reverse pick-up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges, either in your PayTM Wallet or Bank Account.
Step 4 –After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon stock availability.
Under what conditions can I return/ replace my product?
- Wrong product delivered
- Expired product delivered
- Damaged product delivered – Physical damage/tampered product or packaging
- Damaged product delivered – Physical damage/tampered product or packaging
- Incomplete order
- Missing products
Under what conditions return/ replacement requests will not be accepted?
- Opened/used/altered products
- Original packaging (mono cartons, labels, etc.) missing.
- The return/replacement request is generated after 7 days from the date of delivery.
- The damaged/ missing product is reported after 2 days from the date of delivery. Please tell us how are returns processed.
Once you request to return a product, a pick-up is organized for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes quality control, a refund is initiated.
Can I cancel my order?Please call us on +91 9717436857 (Mon - Fri - 9 am to 6 pm), and we will help you in canceling the order. reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer which may include having a verbal or written confirmation from the customer.
How will I receive the refund for my canceled or returned product?In case of prepaid orders, money will be returned to the bank account/credit/debit card or where the payment was made within 7 business working days. For Cash on Delivery orders, customers will be required to provide bank details where they would like to receive the refund.
How long does it take to receive a refund for a cancelled order or returned product?We will process your refund within 7 business days in case of cancellation of an order. In case of returns, we will refund the money after the product has been received by our warehouse and post-completion of the quality check. Please note, that this entire process takes 2 weeks after the return has been picked up.
Can I return part of my order?Yes. You can return any products that are eligible for returns within 7 days of delivery.